Contact
KB Ready is a research-led project focused on the last-mile launch QA work agencies and consultants still do before AI support bots are safe to ship.
If you work on Intercom Fin, Zendesk AI, custom RAG support assistants, or related launch workflows, you can get in touch here.
Best reasons to reach out
- you handle this workflow regularly and want to compare notes
- you want to request the sample launch QA pack
- you may have a live project that fits a future pilot
- you want to ask a question about the research
What to expect
KB Ready is still in validation mode.
That means:
- no sales call is required
- replies may be selective and based on fit
- the goal is to learn from real workflows, not push a software demo
Please do not send
Do not send:
- confidential client documents
- internal exports
- credentials
- sensitive support data
If a real pilot or review becomes relevant later, document handling should move under separate written terms.
Contact
Farshid Pourlatifi
Researching launch QA for AI support agencies
KB Ready is exploring a narrow white-label backend for agency-led AI support launches: source cleanup, structure repair, gap review, answer-boundary guidance, multilingual risk review, and starter eval coverage.